Flint Inc (uk.flintk12.com)14 sub-processors

Flint Sub-processor list
UK

About this list

This page lists the third parties Flint engages to process personal data on behalf of its customers through Flint in the UK, at uk.flintk12.com. For each one, it says where that company stores the data. Vendors that only handle Flint’s own corporate data — sales, marketing, CRM, finance and internal tooling — are not sub-processors of customer data and are not listed here, nor are tools that are disabled for Pioneers or removed from the UK data flow.

This list covers only Flint in the UK at uk.flintk12.com.

Amazon Web Services (AWS)

Description of processing

Cloud infrastructure, including hosting the AI models that power Flint's features.

Data categories used

Prompts and AI-generated responses (may contain personal data the pupil includes in a prompt), and content that pupils and school users create in Flint.

Categories of data subjects

Pupils and school users

Where data is stored

United Kingdom (London, eu-west-2). AI model requests are processed in AWS's European regions, and AWS does not store them.

How to contact privacy

aws-EU-privacy@amazon.com

ConvertAPI

Description of processing

Document file conversion.

Data categories used

Pupil document content.

Categories of data subjects

Pupils

Where data is stored

United Kingdom (London).

How to contact privacy

support@convertapi.com

CookieYes

Description of processing

Cookie consent banner in the Flint app.

Data categories used

Each visitor’s cookie choices, a random consent ID and a masked IP address.

Categories of data subjects

Pupils and school users

Where data is stored

Amazon Web Services data centres used by CookieYes, a UK company.

How to contact privacy

support@cookieyes.com

Datalab.to

Description of processing

Document text extraction.

Data categories used

Pupil document content.

Categories of data subjects

Pupils

Where data is stored

European Union. Flint uses Datalab's EU data residency setting.

How to contact privacy

celeste@datalab.to

Description of processing

Roster synchronisation with school information systems.

Data categories used

Roster data the school chooses to share through Edlink, such as pupil names, email addresses, year groups and class enrolments.

Categories of data subjects

Pupils

Where data is stored

Germany. Each school chooses where Edlink stores its data when it connects Edlink, and Flint asks UK schools to choose Germany.

How to contact privacy

privacy@ed.link

Exa

Description of processing

Web search for Sparky, Flint’s AI assistant.

Data categories used

Search queries Sparky writes from the conversation, which may contain personal data the pupil includes in a prompt, and links pasted into the chat.

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

privacy@exa.ai

Google Analytics

Description of processing

Usage analytics for the Flint app.

Data categories used

Pages visited and buttons used, device and browser information, and IP address. Google Analytics sets no analytics cookies unless the user accepts them.

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

Google privacy contact form

OpenAI

Description of processing

AI model provider.

Data categories used

Prompts and AI-generated responses (may contain personal data the pupil includes in a prompt), including uploaded files, images and audio.

Categories of data subjects

Pupils and school users

Where data is stored

European Economic Area and Switzerland, through OpenAI's Europe data residency region.

How to contact privacy

dpo@openai.com

PostHog

Description of processing

Product analytics.

Data categories used

Product-usage events and user identifiers (person profiles disabled on the UK domain).

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

privacy@posthog.com

Sentry

Description of processing

Application error monitoring.

Data categories used

Error and diagnostic data (PII collection disabled on the UK domain via data scrubbing).

Categories of data subjects

Pupils and school users (incidental)

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

compliance@sentry.io

Slack

Description of processing

Receives feedback that users send through Sparky, so Flint’s team can act on it.

Data categories used

The user’s name, email address and school, the feedback text, and links to their profile and chat.

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

dpo@slack.com

Supabase

Description of processing

Database hosting.

Data categories used

Pupil and user account, profile and content data.

Categories of data subjects

Pupils and school users

Where data is stored

United Kingdom (London, eu-west-2).

How to contact privacy

privacy@supabase.io

Twilio SendGrid

Description of processing

Email delivery.

Data categories used

Names, email addresses and email content: account emails, class announcements, AI Literacy course emails, and safeguarding alerts to teachers that name the pupil and what was flagged.

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

privacy@twilio.com

Vercel

Description of processing

Runs the Flint app’s web servers.

Data categories used

Everything sent to and from the Flint app passes through Vercel’s servers, including prompts, AI responses, names and pupil work.

Categories of data subjects

Pupils and school users

Where data is stored

Transfers of personal data outside the European Economic Area (“EEA”) will be governed by the Standard Contractual Clauses adopted by the European Commission on June 4, 2021.

How to contact privacy

privacy@vercel.com

Notification of changes. Flint will update this list before engaging a new or replacement sub-processor that processes customer personal data. Sign up to receive notifications on changes here.

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